Booking Policies
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To book your event, a $100 deposit is required. The only way to secure your date is to complete your deposit and execute this Agreement.
Your balance is due 7 days before your event date. Failure to pay the balance by 48 hours before your event date will result in automatic cancellation and forfeit of the deposit.
Deposit and final payment can be made through Venmo to @princessquinlinparties or Zelle to (707) 287-1993.
The package price does not include gratuity. Gratuity is not required but it is greatly appreciated and a way for you to let the performer know they did a great job.
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Changes to performance time, location, length, activities, and date cannot be guaranteed once an event has been booked. If you need to make changes to your event, please check with Performer to confirm availability before notifying your guests, child, or other vendors. Performer will do their best to accommodate requests but cannot guarantee changes.
Rescheduling: Client may reschedule their event 1 time to a new date within 60 days of the original event date, subject to Performer availability. Rescheduling requests made at least 8 days before the event date will not incur a rescheduling fee. Rescheduling requests made within 8 days of the event date will result in a 20% rescheduling fee based on the total event price, except in cases of emergency or illness. Emergency or illness-related rescheduling may be requested at any time and will not incur a rescheduling fee. Please notify Performer as soon as possible.
Weather: For outdoor events, Client is responsible for selecting a safe, indoor rain location in case of inclement weather. Client must notify Performer of the alternate location by email at least 2 hours before the performance start time. If an alternative location is selected, additional travel fees may apply, so Client is encouraged to provide the rain location at least 3 days in advance in case a separate invoice is required. Alternatively, Client may provide an enclosed tent with adequate heating and flooring to provide a safe outdoor performance space. If Client chooses to reschedule due to weather, the rescheduling policy above applies.
Rain / Cold Attire: In case of cold or inclement weather, Performer may wear additional costume layers for warmth, such as leotards and shawls.
Cancellations: All cancellations will result in a refund minus the $100 deposit for private parties. Cancellations or rescheduling within 48 hours of the event date for any reason other than emergency or illness, including inclement weather when Client has not selected a safe, indoor rain location, will result in no refund.
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Event inquiries received within 7 days of the event date are classified as "last minute".
Any in-person events booked within 7 days of the event date will incur a $50 fee per character.
All booking fees must be paid and Agreement completed a minimum of 3 days before the event date and time.
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Client will provide a safe location away from smokers and animals. We additionally advise to position performance space away from pools and bounce houses.
If possible, Client will provide a chair for Performer and birthday child, a blanket for the children to sit on, and, if applicable, a table for face painting/makeovers.
Parking, security gates, and Valet - any paid parking is the responsibility of the Client. Please inform Performer of your parking situation, whether that's street parking, permit, meter, security, valet, prepaid, etc. so that Performer can properly time their arrival.
If your event is scheduled at a park or public space, please notify Performer of where in the space you will be holding your party or what kind of decorations the performer should look for. A map is helpful.
We love parties indoors, outdoors, at parks, play spaces, museums, and more! But we cannot perform outdoors in bad weather such as rain, wind storms, extreme heat or cold as this will lead to illness with performers and guests; damage to costumes, wigs, and supplies; as well as an inability of the performers to provide a high energy, engaging performance.
If you plan to hold your event outdoors and hope for the best, please have an indoor back up ready to go. If the characters show up to an event that is outside in bad weather, they'll be unable to perform and no refund will be issued. (Please see clause 2 for full cancellation and rescheduling policies due to weather).
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Performers are entertainers and will not discipline disruptive behavior or force children to participate.
At least one adult is required to be present with the children and Performer during the event.
Performer may bring an adult to assist the Performer during the party, at no cost to the Client.
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Performer will develop the activities with the Client based on the selected character and event package. Available activities may include storytelling, live singing, dancing and character-led dance lessons, themed games, superhero training, obstacle courses, coronation or other character ceremonies, temporary tattoos, face painting, and other age-appropriate themed activities offered by Performer. Performer may also participate in the birthday song and cake celebration. Activities will be selected and finalized with the Client prior to the event.
The amount of activities depends on the length of the event. For parties booked for one hour, face painting can only accommodate up to twelve children to ensure quality and timing.
Performer preplans events with the ideal in mind, but understand that working with children requires flexibility.
On the day of the event, Performer may adjust the order of activities or choose a modification in order to best suit the needs of your guests and make the event a success.
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Client agrees to hold and keep harmless Performer from any and all property damages and/or bodily injury damage caused by the Client’s event attendees.
Client agrees to not hold Performer responsible for inclement weather or other acts that may cause cancellation of the event. (please see rescheduling policy above)
Client must inform Performer of any allergies to items such as face paint prior to the event.
Performer is trained to keep the safety of your guests in mind at all times. If ever there is a situation where Performer feels unsafe, they will address the issue with Client. If the issue is not resolved, Performer will leave without a refund.
Any guests feeling unwell are advised not to attend. Client understands that risk of contagion from events is possible and will not hold Performer responsible.
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Performer does not take photographs or video at events. If Client, guests, or other attendees take photographs or videos during the event and voluntarily share them with Performer by email, text message, review, social media, or other means, Client grants Performer permission to use, reproduce, edit, publish, display, and share those photographs or videos for business, marketing, promotional, and advertising purposes. This may include use on Performer’s website, social media accounts, online listings, advertisements, flyers, brochures, printed materials, business cards, promotional materials, portfolios, and other current or future marketing platforms or materials. No additional payment or approval will be required for such use.
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The scheduled appearance time for the Performer is stated in this Agreement. Any time requested by the Client beyond the agreed-upon end time will be considered overtime. Overtime is subject to the Performer’s availability and must be approved by the Performer at the time of the event.
Overtime will be billed at a rate of $60 per character, per 30 minutes, or any portion thereof, payable at the conclusion of the event by cash, Venmo, or another agreed-upon payment method. If overtime is declined by the Performer or the Performer is unable to extend their stay, the Performer will depart at the originally scheduled end time.

